Caspia Blog

How to Get Started with Caspia

Text it, WhatsApp it, or use it on the web. Here is how to start with Caspia, step by step.

Caspia Health · 2 min read

Caspia Health is a personal health agent. You can text it, message it on WhatsApp, or use it on our website. Here is how to get going.

Step 1. Pick how you want to talk to Caspia

  • Text: send a message to 1-888-488-3031.
  • WhatsApp: message the same number on WhatsApp.
  • The website: ask a question at caspiahealth.com without logging in, or sign in to keep everything in one place.

You do not have to pick just one. Once you are signed in on the website, you can link your phone number from your Account page. Caspia texts you a one-time code to confirm it is you, and from then on your texts and your web account share the same information.

Step 2. Say "hi"

Send Caspia a message. Ask a question, or just say "hi". Over text, Caspia first sends a short welcome, then answers.

Step 3. Bring in your health information

Send it the way that is easiest for you:

  • Photos of paper records, results, or labels.
  • Documents and files, as attachments or uploads.
  • Voice notes, if you would rather talk than type.
  • Typed notes, in your own words.
  • MyChart: text MyChart and Caspia sends you a secure link to connect it.

More than one MyChart? Each link connects one person at one health system. If your records are at more than one health system, or you have proxy access to a family member's chart, just connect the first one. Caspia texts you the next link after each connection, and files each person's records into the right place. If a link runs out, text MyChart for a new one.

Keep what matters. Caspia only stores your health information when you ask it to. You can say so in your own words, say yes when Caspia offers, or text KEEP. Anything you do not ask Caspia to keep is deleted automatically after 30 days. The first time something is about to be deleted, Caspia texts you a reminder.

Step 4. Tell Caspia about you

Your health is more than your records. Tell Caspia your health goals and a little about your life: how you eat, sleep, move, and feel. Caspia's Health Coach turns your goals into a plan you can see and update any time.

Linking Apple Health and your Apple Watch, to share your steps, sleep, resting heart rate, and workouts, is coming soon.

The more you tell Caspia, the more useful it can be.

You are always in control

  • DISCONNECT ends your connection; nothing you kept is erased.
  • Forget something: tell Caspia in your own words, and it stops using it.
  • DELETE erases your messages, kept information, and connections. If you keep records for family members too, Caspia first asks whose information you want deleted.

Ready?

Text "hi" to 1-888-488-3031 to start.

Text your health question.

1-888-488-3031
Text Caspia
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